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About LandlordSource

Mission & Motto

The LandlordSource mission is to promote professionalism within the real estate / property management industry by providing top quality products that enable property managers to organize and market their business.

The LandlordSource motto is “You don’t have to reinvent the wheel!” because the LandlordSource products are customizable in Microsoft Word. They save you the many hours of time and costs involved in creating professional forms, manuals, documents, checklists, interactive systems, and newsletter articles.


Kathleen Richards is a Certified Professional Coach and Founder of The Property Management Coach. She holds an MS Degree in Management / Organizational Development and a BA in Int’l Studies and Economics. 

Since 2005 she has been the President/Broker/Owner of an award winning company – Portola Property Management, Inc., CRMC® (Certified Residential Management Company). 

In May of 2015, Kathleen published, “Property Management A-Z,” and teaches regularly at community colleges and conferences about property management. She has been active in her field and holds professional designations as Master Property Manager (MPM®) and Residential Management Professional (RMP®) from NARPM®. Kathleen has served at the local and state level on the boards for NARPM® (National Association of Residential Property Managers). 

Kathleen has had the opportunity to develop and provide training programs to the U.S. State Department, International Civil Service, Corporate Teams, University Students, and fellow property management professionals on business and personal development. 

Kathleen’s unique ability to truly understand the workings of the corporate world, the government, and her own hands-on experience in running a small business – while teaching, mentoring, coaching and consulting – has contributed to her success in business and life. 

Kathleen is a jazz and Motown gal who enjoys reading, a good cup of strong coffee, finding humor in little things, and spending time with Dan. Kathleen’s curiosity and passion for learning has taken her around the world to 48 countries and counting and she has been blessed to live in Europe, Mexico and Asia. 

Kathleen is available for speaking opportunities.


Jean Storms - Owner and Author of LandlordSource Products

Jean Storms MPM® – Founder/Author

Jean Storms, MPM®, is the founder of LandlordSource and the author of the current products on the LandlordSource site. She graduated from Wilkes University in 1969 and had a previous career teaching music in the public school system. While selling real estate and managing property from 1979, she began creating the products now available on LandlordSource.

Jean currently, California real estate licensee, was a member of the National Association of REALTORS® (NAR), the California Association of REALTORS® (CAR) and the Sacramento Association or REALTORS® (SAR) from 1979 until 2008. She has been an active member of the National Association of Residential Managers, NARPM® since January 1993 and holds a Master Property Manager, MPM® designation. She served 1995-2000 as a NARPM® National Director and as chairperson for the NARPM® National Education, Publications, Long Range, and History committees. She also served as 1995 President of the NARPM® Sacramento Chapter.

Jean taught and authored many workshops, seminars, and courses concerning property management and technology for NARPM®, 1994 – 2016, both Nationally and for many chapters of NARPM®. Jean was a NARPM® National Instructor and author as well, authoring two Residential Property Management, RMP®, courses.