It may seem that it is not your responsibility to prepare your tenants for an emergency or disaster. However, when a major event does occur, how your tenants respond can become your problem. They may panic or become angry when something terrible happens. Often the property management company is the first target for their panic and/or anger. They could be very unrealistic and expect you to perform the impossible for them. So…what should you do?
You cannot predict, avoid, or prevent emergencies/disasters. However, you may be able to educate residents on how to avoid a home fire or plan what to do if a hurricane, flood, or other unforeseen event occurs. It takes a little planning but it could make a difference when times are extremely stressful.