In a previous article, What’s In Your Foundation, I reviewed the importance of building a solid property management foundation. Key concepts were legislation, consistency, tools, procedures, planning, and more. This article addresses communication, an essential building block for any foundation.
What is your perception of communication?
Clients generally perceive a company’s communication as effective, poor, or the worst-case scenario, “a lack of.” Obviously, everyone wants to succeed in all areas but many businesses can show a variety of results. Here are some examples. What is your perception for each one? Read more →